--- title: Support Center --- [![logoW-black-2-row](https://ks-eid.com/hubfs/img/logo/logoW-black-2-row.png)](https://ks-eid.com/en/) - [English](https://ks-eid.com/en/support-center) - [Shqip](https://ks-eid.com/support-center) - [Српски](https://ks-eid.com/sr/support-center) - ABOUT ![eID-img](https://ks-eid.com/hs-fs/hubfs/img/menu/eID-img.png?width=200&height=186&name=eID-img.png) ## **🔵 Kosovo eID** Kosovo eID lets you use your national ID online, safely stored in a digital wallet. Simple, secure, and always with you. [LEARN MORE](https://ks-eid.com/en) ### [🟢 Identity Sign with your Digital Identity. Keep it safe in your Digital Wallet. Use it to login to eID partner applications.](https://ks-eid.com/en/digital-identity) ### [🟢 Seal Go fully paperless. Sign with your Digital Identity and stamp it with your company’s Digital Seal. It’s that simple — and way more secure.](https://ks-eid.com/en/digital-seal) ### [🟢 Wallet Android or iOS? Doesn’t matter — download it, install it, put your Digital Identity and Digital Seal(s) in the wallet, and you’re good to go!](https://ks-eid.com/en/wallet) ### [🟢 Integration A super secure way for users to log in to your app. Documents that can be signed or stamped and are legally recognised in Kosovo, directly in your app.](https://ks-eid.com/en/eid-integration) ### [🟢 Self Service Use the self-service portal to manage your eID and seals, and connect your wallet.](https://eid-lcm.rks-gov.net/login) - eID ![eid-menu-img-2](https://ks-eid.com/hs-fs/hubfs/img/eid-menu-img-2.png?width=200&height=143&name=eid-menu-img-2.png) ## **🔵 Go Digital** Secure signing, stamping and access to eServices, powered by your national eID [Identity](https://ks-eid.com/en/digital-identity) [Seal](https://ks-eid.com/en/digital-seal) ### [🟢 Support We are here to help! Let us know what problems you have with your eID or wallet.](https://ks-eid.com/en/support) ### [🟢 Promo Watch quick intro videos to understand what eId is and what benefits can bring to you.](https://ks-eid.com/en/resources#res-promo) ### [🟢 Tutorials Watch quick tutorials to understand how can you get eID and how can you use it.](https://ks-eid.com/en/resources#res-tutorial) ### [🟢 Wallet Download and install Kosovo Wallet app on your phone. You will need it during eID registration. ![iOS](https://ks-eid.com/hubfs/icons/iOS.svg)![android](https://ks-eid.com/hubfs/icons/android.svg)](https://ks-eid.com/en/resources#res-wallet) ### [🟢 Signing App Download and install the signing applications and start signing and stamping documents. ![windows](https://ks-eid.com/hubfs/icons/windows.svg)![macos](https://ks-eid.com/hubfs/icons/macos.svg) ![macos](https://ks-eid.com/hs-fs/hubfs/icons/linux.png?width=40&height=40&name=linux.png)![iOS](https://ks-eid.com/hubfs/icons/iOS.svg)![android](https://ks-eid.com/hubfs/icons/android.svg)](https://ks-eid.com/en/resources#res-ukc) - PARTNERS ![partners-menu-img-1](https://ks-eid.com/hs-fs/hubfs/img/partners-menu-img-1.webp?width=200&height=200&name=partners-menu-img-1.webp) ## **🔵 Integrate eID** Add secure authentication, eSignature, and eSeal to your app with the eID API. [LEARN MORE](https://ks-eid.com/en/eid-integration) ### [🟢 Apply Send us your application for eID integration and let us welcome you onboard!](https://ks-eid.com/en/api-application) ### [🟢 Support We are here to help! Let us know if you have problems with your integration.](https://ks-eid.atlassian.net/servicedesk/customer/portal/1) ### [🟢 Docs Check out the API documentation — it has all the details you need to get your integration up and running smoothly.](https://docs.ks-eid.com) ### [🟢 App Form Download eID integration application form to understand what we need to know before approving the integration.](https://ks-eid.com/en/resources#res-downloads) ### [🟢 Wallet Use your wallet to login to eID partner apps. ![iOS](https://ks-eid.com/hubfs/icons/iOS.svg)![android](https://ks-eid.com/hubfs/icons/android.svg)](https://ks-eid.com/en/wallet) - SUPPORT ![support-menu-img-1](https://ks-eid.com/hs-fs/hubfs/img/support-menu-img-1.png?width=200&height=163&name=support-menu-img-1.png) ## **🔵 eID Support** Having issues? Check out our eID support resources or just reach out—we’ll sort it out together. [SUPPORT CENTER](https://ks-eid.com/en/support-center) ### [🟢 Help Desk Having trouble with signatures, seals, or your wallet? Let us know what’s up.](https://ks-eid.com/en/support) ### [🟢 API Support Are you an eID partner and experience integration issues? Let us assist you!](https://ks-eid.atlassian.net/servicedesk/customer/portal/1) ### [🟢 Docs Make sure to take a look at the eID documentation for everything you need to know about eID, the wallet, and our APIs.](https://docs.ks-eid.com) ### [🟢 FAQ Check out the FAQ section! Maybe the answer to your issue is there.](https://ks-eid.com/en/faq) ### [🟢 Assets Download and install the wallet and desktop signing app, watch some helpful videos, and check out the resources we’ve put together for you.](https://ks-eid.com/en/resources) - [English](https://ks-eid.com/en/support-center) - [Shqip](https://ks-eid.com/support-center) - [Српски](https://ks-eid.com/sr/support-center) [DOCS](https://docs.ks-eid.com/en/) [YOUR eID](https://eid-lcm.rks-gov.net/) # Welcome to eID Support Center ### Let us know what we can do for you! Make your choice below and let's fix it whatever it is! ![support-center-hero](https://ks-eid.com/hs-fs/hubfs/img/support-center-hero.png?width=800&height=650&name=support-center-hero.png "support-center-hero") [![01](https://ks-eid.com/hubfs/img/01.png)](https://ks-eid.com/support) ### User Support Let us know if you experience problems when using Kosovo Wallet or the Self Service portal. [MORE](https://ks-eid.com/support) [![02](https://ks-eid.com/hubfs/img/02.svg)](https://ks-eid.atlassian.net/servicedesk/customer/portal/1) ### API Support If you are an API Integrator and something does not work well, let us know how can assist you. [MORE](https://ks-eid.atlassian.net/servicedesk/customer/portal/1) [![03](https://ks-eid.com/hubfs/img/03.svg)](https://ks-eid.com/api-application) ### API Integration Become eID partner and API integrator! Send us your application and let us welcome you! [MORE](https://ks-eid.com/api-application) # Check eID docs ### Your problem may have a quicker solution described in our docs. [eID DOCS](https://docs.ks-eid.com/) ![logoW-white-2-row](https://ks-eid.com/hubfs/img/logo/logoW-white-2-row.png) © [Ministry of Digitalization and Public Administration](https://mdap.rks-gov.net/en/) “Ukshin Hoti ” Square, no. 36 10000 Pristina, Republic of Kosovo ### 🆔 eID - [Digital Identity](https://ks-eid.com/en/digital-identity) - [Digital Seal](https://ks-eid.com/en/digital-seal) - [Kosovo Wallet](https://ks-eid.com/en/wallet) ### 🛠️ Support - [Support Center](https://ks-eid.com/en/support-center) - [User Support](https://ks-eid.com/en/support) - [API Support](https://ks-eid.atlassian.net/servicedesk/customer/portal/1) - [Documentation](https://docs.ks-eid.com) ### 🚀 Assets - [FAQ](https://ks-eid.com/en/faq) - [Kosovo Wallet](https://ks-eid.com/en/resources#res-wallet) - [Signing App](https://ks-eid.com/en/resources#res-ukc) - [Downloads](https://ks-eid.com/en/resources#res-downloads) - [Videos](https://ks-eid.com/en/resources#res-promo) ### 👭 Partners - [eID Integration](https://ks-eid.com/en/eid-integration) - [Become eID Partner](https://ks-eid.com/en/api-application) - [Technical Support](https://ks-eid.atlassian.net/servicedesk/customer/portal/1) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)